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Contact Us

Programming Issues: Send Email
Technical Issues: Send Email
News Tips: Send Email
Station Management: Send Email
Audio Issues For Cox Customers: Click here
Programmatic Advertising On TEGNA Websites: Send email
Closed Captioning: Send Email
For commercial, paid to the license of KFSM footage and archive (not viewer requests): Send Email

General Manager: Van Comer
Director of  Sales: Mark LaCrue
Director of Technology/Chief Engineer: Mike Cleveland
Creative Services Director: Dave Shelly
News Director: Rick Bagley

5NEWS Phone: (479) 783-3131
Newsroom & Weather: (479) 783-1191 or (479) 785-5055
5NEWS Fax: (479) 684-5979

KFSM-Channel 5
5101 S. 48th Street
Springdale, AR 72762

Please Note: Mail with no return address will be discarded.

FAQ

How can I get a copy of your newscast?

We use Gene Stewart Pro Video. You can get your copy of a missed newscast by calling: 870-698-0929. When calling to get a copy, it is helpful to know the date and time of the news story and channel.

How do I submit photos?

E-mail or send your picture via text message to ipix@kfsm.com.

Jobs at KFSM

View the latest job opportunities at KFSM

EEO Reports

According to the Rules of the U.S. Federal Communications Commission, all broadcast stations must maintain in their public file and on their web site (if they have one) a Report concerning their compliance with the FCC’s policy on Equal Employment Opportunities.

To view the KFSM Public File, including EEO reports, click here.

You need Adobe Reader to view these documents. To download Adobe Reader, click here.

Public File Help

You may access the KFSM Public File by clicking here

Learn more about Public Inspection files by clicking here.

For help in accessing the public file, contact:

Marsha Philipak-Chambers:
479-783-3131 (ext. 1281)
marsha.philipak-chambers@kfsm.com
5101 S. 48th Street
Springdale, AR 72762

Technical Issues

For Signal Issues or concerns for KFSM, please contact us. We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.

Written Signal Issue complaints should be directed to the following:

Engineering
KFSM-TV
5101 S. 48th Street
Springdale, AR 72762
Phone: 479-783-3131
Fax: 479-783-3295

Closed Captioning Info

Closed captioning inquiries should be directed to the following:

Phone: (479) 783-3131
Email: captioning.inquiry@kfsm.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

Director of Technology/Chief Engineer: Mike Cleveland
KFSM-TV: 5101 S. 48th Street Springdale, AR 72762
Phone: (479) 785-5013
Email: captioning.complaint@kfsm.com

Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Radio Partners

Listen for weather updates where you live from Garrett Lewis & the 5NEWS weather team on these iHeart radio stations:

iHeart Radio
KKIX – Kix 104o
KEZA – Magic 107.9o
KMXF – Hot Mix 101.9o
KIGL – 93.3 The Eagleo
KWHN – News Talk 1320 KWHNo
KZBB – B98o
KMAG – KMAG 99.1o
KKBD – Big Dog 95.9