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VERIFY: Sallie Mae student loan borrowers get a break during COVID-19 crisis

Sallie Mae is offering 3-month payment breaks during the coronavirus pandemic, but there's still interest.



Sallie Mae is giving a three-month payment forgiveness period on private student loans for the coronavirus emergency. But will the loan's interest still accrue?


Yes, interest will still accrue, according to Sallie Mae spokeswoman Ashley Boucher.


Boucher said borrowers in financial difficulty from the pandemic can request a three-month suspension of student loan payments.

Interest will accrue, but it will not be “capitalized,” she said. This means that the interest is not added to the principal balance of the loan. In other words, someone won’t pay interest on the interest.

Even if there wasn't a COVID-19 pandemic, customers in financial distress could contact Sallie Mae to try and arrange new terms for their loan.

“We work with them to understand their financial circumstances and identify any available alternative arrangements designed to reduce monthly payment obligations,” Boucher said.

She said Sallie Mae is emailing all customers to let them know assistance is available.

Customers can contact Sallie Mae through chat with a customer service representative at SallieMae.com, via its app, or by calling 800-4-SALLIE (800-472-5543).

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